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HOT JOB

Food & Beverage Manager

Eaton Workshop Washington, DC
  • Depends on experience
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts, Meal Plan / Free Food, Ask Us!
  • Employer Likely to Respond

 ABOUT PLAN DO SEE

Plan Do See is a global hospitality company founded on the Japanese principal of Omotenashi – selfless service with a spirit of warmth and respect. Plan Do See was established in 1993 and has developed and operates 25 properties worldwide. Headquartered in Tokyo, Plan Do See America Inc. is leading the effort to bring the pride of Omotenashi to the United States.

To find out more about Plan Do See please visit: http://plandosee-global.com.

VENUE

Eaton DC is located in the heart of downtown at 1201 K Street NW, Washington, DC, 20005. Upon opening, Eaton DC will have 209 hotel rooms, a live radio station, a 50-person cinema, a wellness center with yoga, meditation and alternative treatments, large event space, rotating art exhibits and a co-working members club, in addition to its beverage and dining offerings. For more information and to join the Eaton Workshop community for exclusive opening news, please visit Eaton Workshop’s website at http://eatonworkshop.com/.

ABOUT THE POSITION:

Plan Do See works to exemplify its genuine form of hospitality in all facets of its operations as a way to deliver the highest standard of service for guests and build lasting relationships within the community. Together with Eaton DC, PDS will instill the values of Omotenashi throughout all food and beverage concepts on property – from the hotel’s standalone restaurant, American Son, and elevated all-day café, Kintsugi, to the lobby-level cocktail bar and the year-round Rooftop Bar.

Plan Do See America is looking for a Prep Manager to manage production of cocktail ingredients and manage the prep team for our cocktail bar and restaurant. This is a great opportunity for those interested in the behind-the-scenes work of craft cocktail production.

  • Oversee batching cocktails, cocktail ingredients and other prep items ensuring that the recipes are being followed and quality standards are being met
  • Oversee staff daily activities and make sure that tasks are being completed in a timely manner
  • Create daily prep list based on previous night’s Manager on Duty notes
  • Create weekly prep schedule in anticipation of needs
  • Assist in invoice management (checking invoices for accuracy, cataloguing invoices and working with accountants to pay invoices in a timely manner)
  • Ensure staff conduct standards are being met
  • Order supplies (working with Beverage Manager to order necessary supplies including food, dry goods and liquor for prep)
  • Oversee receiving and organizing (coordinating employees to take in and organize deliveries)
  • Oversee repair and maintenance (reporting any issues to ensure bar and prep space are functional and meet appearance and cleanliness standards set by the company)
  • Ensure service style and standards are met and guest expectations are exceeded
  • Identify guest needs and respond proactively to all of their concerns
  • Monitors guests and internal feedback and takes corrective action as required ensuring the highest level of guest satisfaction
  • Interview, train, supervise, mentor, develop, and evaluates staff
  • Schedule staff appropriately based on business needs
  • Oversee time management and reporting (ensure clock ins of all prep staff are accurate, make sure work is being completed in the timeframe set forth);
  • Attend weekly meetings (participate in management meetings on a weekly basis to update on current issues, events and to form a unified group in regards to company values)
  • Uphold standards of service and production (creating standards and making sure those standards are met)
  • Produce weekly inventory reports (in conjunction with Beverage Manager, inventory all alcohol, prep and garnish materials)
  • Hold staff accountable for their areas of responsibility and clearly articulate expectations
  • Maintain effective relationship with food & beverage management, staff and all departments within property
  • Assist in managing monthly food, beverage and labor in an effort to minimize expenses and overtime
  • Ensure that paperwork is processed for bookkeeping and payment
  • Report to management regarding sales results and productivity
  • Act as a brand ambassador for all Plan Do See LA properties
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
  • Performs related duties as required
  • Job description may be changed at any time

REQUIRED LICENSE/QUALIFICATIONS/KNOWLEDGE:

  • Three (3) years of experience in a similar position
  • Must be able to speak, hear, understand, read, and write the English language
  • Excellent knowledge of wine, spirits, and liquors and their proper service, with the ability to design pairings and cocktails to match food
  • Proficiency in OpenTable or similar reservation system
  • Proficiency in MICROS or similar POS program on a managerial level
  • District of Columbia Food Handler’s Card
  • High school diploma or GED equivelent
  • A general knowledge and understanding of Washington D.C.'s current events, cultural and culinary happenings

SKILLS/APTITUDES:

  • Excellent communication skills (verbally interacts with management, staff and guests)
  • Solution oriented
  • Must be proficient in Microsoft applications (Excel/Word/Outlook)
  • Must have proven leadership skills and teambuilding skills
  • Must have a aptitude for guest relations
  • Ability to work well in stressful, high-pressure situations in a fast paced environment
  • Ability to accept constructive criticism and work calmly and effectively under pressure
  • Ability to implement and uphold service standards
  • Ability to prioritize and organize work assignments
  • Capable of analyzing business outcomes and scheduling appropriately
  • Conflict resolution sensibility, both with staff and guest

PHYSICAL REQUIREMENTS:

  • Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Constant walking, sitting, and standing
  • Be able to work in a standing position for long periods of time (up to 8 hours)
  • Be able to reach, bend, stoop
  • Frequently lift up to 35 pounds

WORK ENVIRONMENT:

  • The noise level in the work environment usually is loud
  • The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests
  • Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
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