General Manager - Must Have General Manager Experience!!

Cafe Gratitude Larchmont Los Angeles, CA
  • $65K - $70K Annual Salary
    + Bonuses
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, Employee Discounts, Meal Plan / Free Food, Ask Us!
  • Employer Fairly Likely to Respond

Must Have General Manager Experience!! 

Oversee the successful operations of the café in all capacities. Uphold and enforce all company policies and procedures.

Financial Management:

  • Creates budgets with Director of Operations
  • Responsible for creating and winning your monthly and quarterly sales and profitability goals
  • Research, pursue and delegate money making opportunities for your Café (i.e. special events, demo’s, etc.)
  • Oversee your café’s cash overages and shortages
  • Approve all payroll reports prior to submitting to Payroll Department
  • Prepare and execute banking (deposits, making change, etc.)
  • Conduct inventory and cash control procedures
  • Cash management; petty cash management
  • Responsible for Daily Sales Reports
  • Prepare and communicate weekly operational reports
  • Oversee any management or staff bonus distributions

Staff Management & Development (HR):

  • Supervise all Managers and hourly staff employees
  • Communicate consistently with HR Director
  • Employee staffing and dismissal as needed
  • Complete and process all employee write ups and disciplinary action
  • Maintain employee files and proper documentation in partnership with HR Software
  • Manage all scheduling ensuring your café is staffed appropriately in order to be successful
  • Oversee training of all new staff members
  • Prepare and lead educational and inspiring staff meetings
  • Prepare and communicate employee performance reviews
  • Maintain updated training materials and literature in your café
  • Report any work related injuries
  • Oversee all new hires and the successful completion of their paperwork

Café Operations:

  • Communicate consistently with CEO & COO 
  • Upgrade and maintain your cafe's structures and systems
  • Train and maintain staff in company culture
  • Handle any and all emergencies in a timely and professional manner
  • Resolve complaints of your staff, service, food and overall customer experience
  • Oversee cafe product demos
  • Oversee your cafe inventory
  • Adjust and meet pars for food
  • Ensure proper Safety training in your café
  • Monitor and maintain quality of food and beverage
  • Monitor and maintain quality of service, facility atmosphere and employee appearance
  • Oversee all order and fulfillment of supplies
  • Oversee all repairs and Maintenance
  • Be responsible for email and all company communications
  • Know and track your daily and monthly labor percentage
  • Oversee shift changes
  • Oversee and ensure the café is safe for employees and customers at all times
  • Maintain all Department of Health regulations and requirements
  • Oversee food ordering with Kitchen Manager
  • Follow and uphold all company policies per employment handbook


  • A commitment to exceptional customer service
  • Proven track record of superior customer service and interaction skills
  • Ability to lead and support a team spirit of working as a group toward a common goal
  • Ability to move quickly and efficiently in a fast paced environment
  • Ability to multi-task while remaining composed and professional.
  • ServSafe Food Handler Certificate is required
  • Outstanding Employee with a recommended minimum of 6 months’ experience.
  • Must have a clean driving record


Gracias Madre & Cafe Gratitude is a collection of 100% organic plant-based restaurants specializing in gourmet cuisines. We strive to create a menu and environment that supports health and sustainability for both our community and the planet. We practice business through a term we call “Sacred Commerce”, where we provide inspired service, honest and transparent communication, and express gratitude for the richness of our lives. Check out our menu and come dine with us. Come to our workshops & classes and learn with us. Visit our online store and support us.


Love is Served

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