Reservationist / Office Admin (9:00 am - 5:00 pm) Monday - Friday

Echo & Rig: Butcher, Steakhouse, and Cocktails - Sacramento Sacramento, CA
  • compensation depends on experience
    + Tips
  • Full Time
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Join our incredible team! 

Are you an individual who is passionate about food and beverage, desires greatness, and delights in enriching the lives of others? 

If so, Echo & Rig: Butcher, Steakhouse, and Cocktails would love to meet you. 

Job Summary:

The RESERVATIONIST/OFFICE ADMIN will be instrumental in servicing our guests via phone, obtaining key reservation information, and appropriately communicating with our service team. This position will work under the office manager and provide administrative support to our operations team. 

Essential Functions: Must be willing and able to:

Book reservations in a manner that optimizes the seating of the restaurant, maintains the highest level of guest service, and that ensures a personalized and enjoyable experience for each and every guest 

Accurately enter all of guest's information into Opentable, and constantly update guest's profiles

Confirm reservations each and every reservation prior to service

Collect and forward any group dining or private dining inquiries

Prepare and distribute daily reservation reports to culinary and restaurant leadership

Assist in the management of office supplies

Assist with data entry and other administrative tasks

Accountabilities: Must be willing and able to:

Be an active team player

Follow supervisor’s instructions

Perform under more than average stressful conditions

Make appropriate judgment calls under stressful condition

Maintain clean and orderly work area throughout shift and leave it ready for the following shift

Acquire and wear appropriate uniform as prescribed in the training manual

Maintain and clean uniform

Maintain a well-manicured appearance and persona that reflects the established image of the restaurant

Read and be accountable for the information in the Echo and Rig employee handbook

Qualifications Standards:

1+ Year previous administrative or hospitality experience strongly preferred

Ability to effectively communicate in English (verbal and written)

Past experience with opentable and multi-line phone system desireable

Must be willing and able to:

Learn and effectively practice The 7 Intents Service Model 

Think critically provide solutions for guests

Collaborate and contribute to a diverse service team.

Communicate effectively in both written and verbal communication

Handle multiple priorities and tasks while under pressure. 

Job Qualifications 

Exceptional phone and Email etiquette 

Proficient Typing Skills (50 Words Per Minute Minimum) 

Basic Knowledge of Open Table is beneficial

Envisioned by acclaimed chef and restaurateur Sam Marvin (creator of the much-celebrated Los Angeles restaurant Bottega Louie), Echo & Rig has reimagined the modern steakhouse and created a new and exciting dining experience. 

Echo & Rig’s flagship restaurant in Las Vegas launched in 2013 and quickly earned numerous accolades. Recent awards include: Las Vegas’ Restaurant Bar of the Year in 2016 and Best off Strip Restaurant of 2017 by the Southern Nevada Hotel Concierge Association. 

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