- $55K - $70K Annual Salary
- Full Time
- Health Insurance, Dental Insurance, Vision Insurance, Meal Plan / Free Food, Employee Discounts
Gratitude Newport Beach is looking for an outstanding Floor Manager to join our team. We are seeking an individual with a strong sense of the local community, who can lead by example and who is not afraid of holding their team accountable. The ideal candidate has a strong network in Newport Beach and prioritizes, above all else, providing a level of service that exceeds our guests’ expectations.
- Meeting and greeting guests, making long lasting connections, and generating repeat clientele.
- Reports to, aids and assists General Manager in managing operations of the restaurant..
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing and inspiring staff while holding them accountable
- Responding to customer complaints with ease and authority.
- Training sales staff on hospitality, menu and beverage program.
- Recruiting, training and motivating staff.
- Appraise personnel’s performance and provide feedback to keep them upbeat and productive
- Nurture a positive working environment and lead by example
- Monitor operations and initiate corrective actions
- Genuine interest in hospitality
- Strong leadership, motivational and people skills
- Proven working experience as restaurant/bar manager for 2+ years
- Demonstrated experience in customer service management
- Extensive food and beverage knowledge
- Proficiency in English
- Previous experience as a Maitre'D in Newport Beach a big plus!