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Floor Manager

Gratitude Newport Beach Newport Beach, CA
  • $55K - $70K Annual Salary
    + Bonuses
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, Meal Plan / Free Food, Employee Discounts

Gratitude Newport Beach is looking for an outstanding Floor Manager to join our team. We are seeking an individual with a strong sense of the local community, who can lead by example and who is not afraid of holding their team accountable. The ideal candidate has a strong network in Newport Beach and prioritizes, above all else, providing a level of service that exceeds our guests’ expectations.

Floor Manager

  • Meeting and greeting guests, making long lasting connections, and generating repeat clientele.
  • Reports to, aids and assists General Manager in managing operations of the restaurant..
  • Coordinating the entire operation of the restaurant during scheduled shifts.
  • Managing and inspiring staff while holding them accountable
  • Responding to customer complaints with ease and authority.
  • Training sales staff on hospitality, menu and beverage program.
  • Recruiting, training and motivating staff.
  • Appraise personnel’s performance and provide feedback to keep them upbeat and productive
  • Nurture a positive working environment and lead by example
  • Monitor operations and initiate corrective actions

Requirements

  • Genuine interest in hospitality
  • Strong leadership, motivational and people skills
  • Proven working experience as restaurant/bar manager for 2+ years
  • Demonstrated experience in customer service management
  • Extensive food and beverage knowledge
  • Proficiency in English 
  • Previous experience as a Maitre'D in Newport Beach a big plus!
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